Privacy Policy

Effective Date: 21 May 2026

Taxi Book Melbourne respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit or use taxibookmelbourne.com. By accessing and using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information from users.

Personal Information:

  • Contact Details: Including your name, email address, and phone number.
  • Payment Information: When payments are made online, billing details and payment-related information may be collected.

Additional Information:

  • Booking Details: Including pickup and drop-off locations, booking dates, and travel times.
  • Website Usage Information: Information about how users interact with our website and services.
  • Cookies And Similar Technologies: Used to improve website functionality, user experience, and website performance analysis.

Information may be collected directly from users, through website activity logs, and through cookies or similar technologies. This information helps us manage website performance and improve our services.

How We Use Information

Information collected may be used for the following purposes:

  • Service Management: To process bookings, provide transportation services, and manage customer requests.
  • Customer Assistance: To respond to inquiries, provide support, and resolve service-related issues.
  • User Experience: To improve website functionality and personalize services.
  • Marketing Activities: To share updates, promotional offers, and service-related communications.
  • Analytics And Improvements: To analyze website usage and improve website performance and services.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

This website may use Google Ads conversion tracking tools to understand how users interact with certain pages after visiting advertisements.

Remarketing And Advertising

Google Ads remarketing features may be used to display relevant advertisements to previous website visitors. These technologies help us understand user interaction with the website and improve advertising relevance.

Users who prefer not to receive personalized advertising can manage advertising preferences through Google advertising settings or industry opt-out services.

Sharing Of Information

Information may be shared in the following situations:

  • Service Providers: Third-party companies assisting with payment processing, analytics, technical support, or website operations.
  • Business Collaborations: Partners involved in service-related activities, promotions, or integrated services.
  • Legal Compliance: When disclosure is required by law, regulation, legal process, or government request.
  • Protection And Security: To help maintain the safety, security, and integrity of users, services, and the website.

Data Protection

Reasonable measures are taken to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration. While efforts are made to maintain secure systems, no online platform can guarantee complete security.

Cookies

Cookies may be used to improve website performance, remember user preferences, and analyze visitor activity. Users may adjust browser settings to disable cookies if preferred, although some website features may not function properly.

Updates To This Privacy Policy

This Privacy Policy may be updated from time to time to reflect operational, legal, or service-related changes. Updated versions will be published on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or would like additional information, please feel free to contact us.

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